SHIPPING & RETURNS

Shipping within Australia 

​

​Australia post Standard $9 / 3 - 8 days

Australia post Express $15 / 1 - 4 days

​

Free standard shipping on order over $100. 

​

Please note that our shipping guidelines are based on the estimated time of arrival from the dispatch date, not the date your order is placed. Please be advised that our delivery time guidelines are based on business days, which only includes Monday - Friday and exclude public holidays. Australia Post Express may deliver on a Saturday during busy periods. 

​

​

Return & Exchange Policy 

​

We are not accepting return of products due to health regulations unless;

​​

- Damaged in transit 

If you have received an item(s) that has arrived damaged, please take a photo and email us within 7 days of delivery.

Contact:: support@nozomicosmetics.com

​​

Please don't dispose of the item until we've had a contact with you.

​

- Received incorrect Item

If you have received the wrong item(s), you can return your item(s) free of charge and we will cover any shipping costs. Please contact us by email.

 

​